This article explains how Skykit integrates with third-party emergency mass notification systems to display critical alerts on your digital signage network.
Before operating any emergency alert integration with Skykit in a production environment, you must review the emergency alerts terms within your Skykit Master Services Agreement. Please contact support@skykit.com for a link to the relevant terms.
How Emergency Alerts Work in Skykit
When an emergency alert is triggered from a supported third-party system, Skykit immediately overrides the currently scheduled content on your displays to show the alert message. This ensures that critical safety information reaches your audience without delay.
Once the alert is cancelled or expires in the third-party system, Skykit automatically removes the override, and your displays resume their normal scheduled content.
Tenant-Level Delivery
Alerts are delivered to Skykit displays based on your tenant structure. When you configure an integration, you map the third-party alert service to a specific Skykit tenant using a unique Tenant Code.
When an alert is sent to that code, all displays within that tenant will show the alert simultaneously. If you need different groups of displays to receive different alerts (for example, different buildings on a campus), each group must be organized into its own Skykit tenant and configured with its own corresponding alert profile.
Alert Templates
The visual layout of the alert on your screens is controlled by an HTML template hosted by Skykit. By default, integrations use a standard alert template. If you require custom branding, specific colors, or unique layouts for your alerts, you can provide your own HTML template to the Skykit support team during the setup process.
Supported Integrations
Skykit currently supports integrations with the following emergency mass notification systems. Click the links below for detailed configuration instructions:
Getting Started
Because emergency alerts involve secure communication between third-party systems and your Skykit displays, the initial setup requires coordination with the Skykit team.
To begin the process, contact support@skykit.com and let them know which emergency alert system you use and which Skykit tenants you want to enable. The support team will provide you with the necessary credentials and Tenant Codes to complete the configuration in your alert system.