---
title: "Control Live View"
slug: "live-view-2"
updated: 2026-05-06T19:38:47Z
published: 2026-05-06T19:38:47Z
canonical: "support.skykit.com/live-view-2"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.skykit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Control Live View

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> [!WARNING]
> **CAUTION**
> 
> Using a Live View on mobile network may incur high data costs.

## **Introduction**

The Live View feature provides a real-time view to your displays, allowing you to see exactly what’s playing on your screen up to 3 minutes.

## **Using** **Live View**

You can manage and initiate Live View sessions from **Control**. 1. Click on **Devices**.

![Skykit control interface displaying device list with online and offline statuses.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/image-1757612973974.png)

1. Select the device you wish to view Live View on.

![Device management interface displaying device names, serial numbers, and their online status.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/image-1757613173754.png)

1. Click **Live Monitoring** on the device page ![](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/image-1757613308284.png)

4. Click the **Start Live View** play button.

![Control interface showing device status and option to start live view.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/image-1757613765364.png)

### **Extending a** **Live View** **Session**

By default, Live View sessions are 3 minutes long. During an active session, an “Extend” button appears that allows you to extend the session by a minute, up to a maximum of 3 minutes.

## **Requirements**

  - To run Live View, the Skykit Media Player connected to your display must have the latest version of Skykit apps. For instructions on updating your player, scroll down to [**Troubleshooting Tips**](https://support.skykit.com/v1/docs/live-view#troubleshooting-tips).
  - Currently, Live View will work on all Skykit Media Players with our firmware.

## **Troubleshooting Tips**

### **Common Cases You May Run Into**

  - Live View cannot run multiple instances simultaneously. For example, if Live View is active on a display and a coworker attempts to launch it on the same display, they will encounter an error.
  - Depending on your network connection, this may affect the quality of the live view

### **Making Sure Your Skykit Player is Up to Date**

There are two ways you can update the Skykit Apps on your player:

  - Update on the Skykit Media Player itself. To do this, follow the instructions below:
    - Restart your device
    - If app updates are available, a gear icon will appear at the bottom left
    - Click the gear icon using the device remote or a USB connected keyboard or mouse
  - Update the apps via Skykit Control. To do this, follow the instructions below:
    - Log in to Skykit Control
    - Click on a device
    - Click on the Apps tab
    - Click Update All Apps button

If you don’t have access to Skykit Control or having trouble updating, please contact your Skykit admin or email [support@skykit.com](mailto:support@skykit.com) for assistance.

**Important Note**: If you are using a device that does not use Skykit firmware—such as an older SKP3, an SKD10, or a device from partners such as Philips, Sony, or Hisense— Live view is not available.