---
title: "Monitoring Bulk Job Status"
slug: "monitoring-bulk-job-status"
updated: 2023-03-30T15:51:08Z
published: 2023-03-30T15:51:08Z
canonical: "support.skykit.com/monitoring-bulk-job-status"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.skykit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitoring Bulk Job Status

## Bulk Job View

The **Bulk Job View** window allows you to track the status of devices to which you sent commands. A device might fail to receive a command for a variety of reasons—it might have been offline when the command was sent, not connected to Skykit, or not in the tenant you sent the command from. The **Bulk Job View** window shows you how many devices received a command and which ones failed and why.

Select **Job Status** from the navigation bar to open the **Bulk Job View** window. Under **Job History** you can see the status of the 25 most recent bulk jobs.

![Bulk Job View window](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Bulk%20Job%20View%20Window(1).png)

For each job you see the following information:

- **Event Timestamp**: The date and time of the job.
- **Job**: What kind of job it was, such as "device command" or "update device label."
- **Job Trace ID**: Primarily used by Skykit software developers. This value can be used to track jobs that were issued from the public API or for customers to provide to Skykit support as a reference.
- **Number of Devices**: The number of devices that successfully received the command.
- **Status**: Complete or In Progress
- **Errors**: The number of devices that failed to receive the command.

Select the error notification to see details about the error, including which devices failed and why.

![Error details](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Error%20Report.png)

You can also download a .csv file with more detailed information about the bulk job. Select the download icon next to the error notification. When the file has downloaded, open it to see a list of all the devices that were included in the bulk job.

![Bulk Action report - CSV format](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Error%20Report_CSV.png)

The .csv report provides the following information:

- The device's ID and serial number
- The device model (for example, SKP3 or SKP Pro Mobile)
- If the bulk job succeeded (TRUE) or failed (FALSE)
- If the device was offline (TRUE) when the command was sent
- The reason for the error (for example, "offline, aborting command" or "device not in tenant enterprise")