---
title: "Network Tab"
slug: "network-tab-skykit-control"
description: "Learn about the properties and configurations found in the Network tab."
updated: 2026-05-05T20:40:02Z
published: 2026-05-05T20:40:02Z
canonical: "support.skykit.com/network-tab-skykit-control"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.skykit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Network Tab

The **Network** tab displays the device's current Wi-Fi settings and allows you to add networks, set up over-the-air (OTA) firmware updates, and reset the modem remotely.

![Device details - Network tab](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Network_Tab_Updated.png)

## 

## **Online / Offline Status**

A red or green indicator shows if your device is online or offline.

Device is Online (http only)In some cases, devices show a status of "Device is Online (http only)." Normally, devices stay connected to our backend via an MQTT connection. If the device is connected to the Internet but cannot cannot to MQTT, it will go into http fallback mode. The device will still function, but it may not send and receive information as quickly and reliably as it would when connected to MQTT.  
  
Typically, this is caused by the network the device is connected to not following our [Network Connectivity Recommendations](/v1/docs/network-recommendations). 

## **Adding a Wi-Fi Network**

The **Wifi Networks** section lets you add Wi-Fi networks to the device. This isn't a common task, but it does allow you to pre-configure networks. For example, you can use this feature if you have a display that needs to be shipped to another location and you want to set up that location's Wi-Fi network on the display before you ship it out.

Important NoteIn order for a device to automatically connect to a new WiFi network added via Control, it must be online for at least several minutes after the configuration is set in order to save the new WiFi details in its local device configuration. 

![Network tab - Wifi Networks section](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Network%20Tab_Wifi%20Networks.png)

1. Select  **+New Network** in the **Wifi Networks** section. The **Add Wifi Network** window opens.  
  
![Add Wifi Network window](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Network%20Tab_Add%20Wifi%20Network%20Window.png)
2. Enter the name of the network in the **Enter Network Name** field.
3. Enter the network ID in the **SSID** field.
4. Enter the network password in the **Password** field.
5. From the **Type** drop-down list, select the type of network: WPA (Wi-Fi Protected Access) or PEAP (Protected Extensible Authentication Protocol).
6. If you want to hide the network, select **True** from the **Is Hidden** list. If you want it to be accessible, select **False**.
7. Enter the network identity in the **Identity** field. This is usually the employee's user name.
8. Select **Save Configuration** to save your changes and return to the **Network** tab. The new network is now listed under **Wifi Networks**.

To delete a network, select the trash icon next to the network name.

## **Network Properties**

The first section in the **Network** tab displays the network properties of the device as reported from the display.

![](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot%202025-10-30%20at%2011.29.04%E2%80%AFAM.png)

| **Property** | **Reported Value** |
| --- | --- |
| Network Type | Wi-Fi or ethernet |
| IPv4 Address | The device's IP address |
| MAC Address Ethernet | The MAC (Media Access Control) ethernet address is the device's hardware address. It is unique to the device. It identifies the hardware manufacturer and is used for network communication between devices in a network segment. |
| MAC Address Wifi | Your device uses a different MAC address for each Wi-Fi network it connects with. This value is the unique identifier the device uses to connect with the Wi-Fi network. |
| Wifi SSID/Signal | The network ID and signal strength on a scale of 1 to 5. This only represents the strength of a WiFi network. Devices connected to ethernet or mobile will display a strength of 0. |
| Data Usage | The amount of data the device has used in the last 24 hours. |
| Protocol | The network protocol the device is using. |

## 

## **Cellular Device Properties**

This section of the **Network** tab displays properties related to cellular devices such as the SKP Pro. You can also set up over-the-air (OTA) firmware updates and reset the modem remotely in this section.

![Network tab - Cellular Device Properties section](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Network_Tab_Properties_Updated.png)

| **Property** | **Reported Value** |
| --- | --- |
| Wifi Enabled | Turn the toggle on to enable Wi-Fi. |
| Location Enabled | A reported value of **True** means that the device can use your location. Turn the toggle on or off to enable or disable location services. |
| FOTA Setup | Select **Setup** to set up over-the-air (FOTA) updates of firmware. |
| Modem Reset | Select **Reset** to reset the modem remotely. |
| IMEI | The serial number of the cellular device. |
| SIM | The serial number of the SIM card used by the cellular device. |
| Modem Firmware | The software programmed into your modem that makes it run. |

## Endpoint Tests

The last section in the **Network** tab displays whether the device was able to reach **Endpoints** required for your Skykit device to function correctly. If any of these do not show a green check mark, the device the network is on likely needs to be updated to adhere to our [Network Connectivity Recommendations](/v1/docs/network-recommendations).

![](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot%202025-10-30%20at%2011.32.03%E2%80%AFAM.png)
