Results (225)
What are managed and device apps?
Help Center
English
Managed apps are those that are already in the Skykit system. Device apps are not in the Skykit repository but can be downloaded and installed. Installing device apps can lead to unexpected issues, so as a best practice Skykit recommends
Why can't I manage users in Skykit Beam anymore?
Help Center
English
In the past, user management was done in Skykit Beam, and anyone who was an Beam administrator could add any user to their Tenant. Now, user management is done in Accounts. Only users with the role of Account Owner can
Managing Images in Skykit Beam
Help Center
English
Managing Images Need some help with the Content Item Manager? Learn more: Content Item Manager Tour . From the Content menu, select the image you want to manage. The Image content manager window opens. Beam automatically adds the title of your
How to Use Canva with Skykit Beam for Digital Signage
Help Center
English
Connecting your Canva designs to Skykit Beam is a simple and powerful way to keep your digital signage fresh. By using a Web View link, you can ensure that any updates you make to a design in Canva will automatically
Managing a Collection in Skykit Beam
Help Center
English
After you create a collection, you can manage it by setting up play rules for individual entries and adding or removing entries. Setting Up Play Rules for a Collection Entry Play rules allow you to configure when and where a
Troubleshooting for Uploading Content in Beam
Help Center
English
If you're having trouble uploading or creating content in Beam, try clearing your browser cache and then performing a hard refresh. Follow the instructions for Google Chrome or Microsoft Edge depending on your preferred browser. Google Chrome If you
What is a Playlist?
Help Center
English
This feature is available in the following plans: ✔ Base ✔ Pro ✔ Enterprise Playlists in Skykit Beam A playlist is a group of content items and programs that play in rotation. Individual content items and programs that are added
Understanding Live View
Help Center
English
This content type is available in the following plans: ✖ Base ✖ Pro ✔ Enterprise CAUTION Using a Live View on mobile network may incur high data costs. Introduction The Live View feature provides a real-time view to your
E400 User Manual
Help Center
English
Specifications OS Android Memory 4GB Storage 64GB WiFi Dual-band WiFi (2.4GHz/5GHz); IEEE 802.11 a/b/g/n/ac Cellular 4G LTE module Bluetooth BT 4.2 Ethernet 1 x RJ45 with 100/1000MB support HDMI 1
Why do I get an error message saying Control can't find device detail?
Help Center
English
If you see a message saying Control "can't find device detail," most likely the device does not belong to the tenant or is not compatible with Skykit Control .  This can happen with older SKD players in particular. If you
How many entries can I include in a program, playlist, or collection?
Help Center
English
You can include up to 80 segments in a program. You can include up to 100 entries in a playlist or collection.
Understanding the User Management page
Help Center
English
Overview This page will cover information related to the User Management page. Adding Users to an Account Navigate to the User Management page This list shows all of the users who have access to your account Note Only Account Owners
Animated GIFs
Help Center
English
📖 Support Guide: Using GIFs in Skykit Digital Signage 🎬 What Are Animated GIFs? Animated GIFs (Graphics Interchange Format) are short, looping animations . They play automatically and continuously, making them a lightweight way to add motion to your signage without
Playing Videos Full-Screen in Web View
Help Center
English
Follow the steps below to play YouTube and Vimeo videos full-screen on your displays using web view. Playing a YouTube Video Full-Screen Go to YouTube and find the video that you want to play on your displays. Select
Skykit Social Media Feeds
Help Center
English
Requires the Skykit Social Media Feeds Add-On Skykit Social Media Feeds are available as an add-on to any Skykit Plan. Contact your Customer Success Manager to get started. Skykit Social Media Feeds, powered by Screenfeed, allow you to
Managing a Content Ticker in Skykit Beam
Help Center
English
After you create a content ticker, you can manage it by editing the settings, such as duration or scrolling speed. In the case of custom messages, you can also edit the message text or add or delete messages. In this
User Roles and Permissions by Plan
Help Center
English
Refer to the tables below for details on what each user can do with their assigned role and permission level. Skykit Base Plan Display Fallback Actions Permissions Permission Basic Manager Admin Edit fallback actions for displays No Yes Yes Users
How to Set Up Collections & Layouts (New Edition)
Help Center
English
A step-by-step guide to creating dynamic, multi-zone displays with flexible scheduling. All new customers will automatically be given Collections & Layouts (New Edition) from March 2026 onwards. For existing customers we are planning a migrate from Collections Classic
Logging in to Skykit Beam
Help Center
English
It is highly recommended that you use the Google Chrome browser to log in to Skykit Beam. To download Google Chrome, click here . Logging in to Skykit Beam Go to beam.skykit.com . The login window opens. Choose your login
Sharing Playlists Across Tenants
Help Center
English
This feature is available in the following plans: ✖ Base ✖ Pro ✔ Enterprise Overview Customers with the Enterprise plan can share playlists across tenants . Sharing playlists can save content managers a lot of time—they can create and curate