---
title: "Tenants"
slug: "understanding-tenants"
updated: 2026-05-06T19:24:10Z
published: 2026-05-06T19:24:10Z
canonical: "support.skykit.com/understanding-tenants"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.skykit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tenants

## Overview

This page provides an introduction to Tenants, including what they are and how to manage them effectively.

## Understanding Tenants

Tenants are an organizational hub for users, displays, and content. Want to see a use case example of a tenant structure? Please check out this [article](/v1/docs/tenant-structure).

> [!NOTE]
> Permissions Note
> 
> The Account Owner or Tenant Administrator Role is required to make changes to a Tenant.

## Updating a Tenant Name

1. Go to the **Tenants** page. ![](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/main_nav_tenant.png)
2. When your create a Skykit Account, an initial tenant is automatically generated for you. Select the tenant you want to edit. ![](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_list_view.png)
3. In the **Tenant Name** field, enter the new name. ![](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_detailed_view.png)
4. Click the **Save Update** button to apply your changes. ![](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_save.png)

## Updating a Tenant Time Zone

> [!NOTE]
> Note: The Time Zone set at the Tenant level will determine the time zone automatically set to Displays added to your Tenant going forward. If you already have Displays in your Tenant, it will not overwrite their time zone.

1. Go to the Tenants page.
2. Select the tenant you want to edit.
3. In the **Select a Time Zone** menu, select a new time zone. ![](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_detailed_timezone.png)
4. Click the **Save Update** button to apply your changes.

## Add Users within a Tenant

1. Go to the Tenants page.
2. Select the tenant you want to edit.
3. Select the **Users in the Tenant** tab ![](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_user_tab.png)
4. Click the **+User** button ![](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_user_add.png)
5. In the modal that appears, open the **Select a User** menu. ![](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_user_modal.png)
6. Choose the user you want to add to this tenant.

> [!NOTE]
> Note: The user must already exist in your account
7. Select the Tenant Role for this user ![](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_user_role.png)
8. Click on the **Add** button ![](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_user_add_button.png)
9. You should now see your new user added to your tenant ![](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_user_added.png)

## Deactivate a tenant

> [!NOTE]
> **Note:** To deactivate a tenant, all associated displays must be unpaired first. Make sure all displays are unpaired before proceeding with deletion.

1. Go to the Tenants page.
2. Select the tenant you want to delete.
3. Click the Deactivate Tenant button at the bottom of the page.
4. Type **DEACTIVATE TENANT** in the text field to confirm the deletion process. ![](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2025-05-21 at 2.13.38 PM.png)