---
title: "Device Management"
slug: "understanding-the-device-management-page"
updated: 2026-05-06T19:24:23Z
published: 2026-05-06T19:24:23Z
canonical: "support.skykit.com/understanding-the-device-management-page"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.skykit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Device Management

## Overview

This page will cover information related to the Device Management page.

## Moving Devices Between Tenants

1. Navigate to the Device Management page

> [!NOTE]
> Note
> 
> A link to Device Management will appear in the main navigation for Account Owners only. For users with other roles, contact your Account Owner for help moving devices.

![Navigation menu for Skykit with highlighted Device Management option.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2026-04-13 at 11.12.44 AM.png)
2. Select the Tenant where your device is currently paired

![Device management interface for moving devices between tenants, highlighting source tenant selection.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2026-04-13 at 11.37.07 AM.png)

> [!NOTE]
> Finding your Device’s Tenant
> 
> If you’re not sure what Tenant a device is currently paired to, the quickest way to find out is to pull up the [Diagnostic Screen](/v1/docs/understanding-the-diagnostic-screen) if you have access to the physical device. If you do not, you’ll need to search Control UI or Beam for your device.
3. Search for the Device you want to move by name or serial number

![Device management interface for moving devices between tenants, showing source tenant and status.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2026-04-13 at 11.40.22 AM.png)
4. Click Move

> [!WARNING]
> Warning
> 
> Online devices will immediately start playing their new Tenant’s [Default Content](/v1/docs/what-is-default-content) when moved. Offline devices will continue to play cached content from the previous tenant until they are online. Other device settings such as orientation will be preserved.

![Popup window for moving a device to a different tenant with warning message.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2026-04-13 at 11.41.03 AM.png)
5. Select the Tenant where you want to move your Device

![Input field for selecting the Minneapolis Distribution Center with confirm and cancel options.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2026-04-13 at 11.41.15 AM.png)
6. Confirm Move

![Device management interface showing successful device movement notification and navigation links.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2026-04-13 at 11.41.32 AM.png)