User Management

Overview

This page will cover information related to the User Management page.

Adding Users to an Account

Navigate to the User Management page
Note
A link to User Management will appear in the main navigation for Account Owners only. For users with other roles, contact your Account Owner for help adding users to your Account. To add an existing Account user to a Tenant you manage, you can do so on the Tenants page.
This list shows all of the users who have access to your account
Note
Only Account Owners can add new users to your Account.
1. Click on the +User button to add a user to your account
Enter the email address of the user you want to add to your account
Select an Account Role for this user then click on the Next button.
For a quick overview of each account role, please scroll to the section called: Account Roles Overview
Note: If the user is an Account Owner, a tenant role does not need to be assigned, as Account Owners are automatically granted Administrator roles in all tenants.
Select the tenants this user should have access to by checking the corresponding boxes
Assign a Tenant Role to this user then click on the Add User button.
For a quick overview of each tenant role, please scroll to the section called: Tenant Roles Overview

What’s the Difference Between an Account Role and a Tenant Role?

Account Roles define the features and settings a user can access in the Accounts portal. Tenant Roles, on the other hand, determine the features and settings available to users depending on the product being used.

Note
Assigning a user the Account Owner role automatically grants them full access to all features in both Skykit Beam and Skykit Control.

Account Roles Overview

Below is the list of Account roles you can give your users:

Interested in Restricted Users?
Contact us if you would like to enable this new beta role.

Permission	Account Owner	Tenant Admin	Account User	Restricted User (beta)
Access the Account Settings Page	✅
Manage Account Settings	✅
Access the User Management Page	✅
Add/Remove/Edit Users for an Account	✅
Assign Users as Account Owner	✅
Assign Users as Tenant Administrators	✅
Access the Device Management Page	✅
Move Devices Between Tenants	✅
Access the Tenants Page	✅	✅
Create New Tenants	✅
Deactivate Existing Tenants	✅
Add/Remove/Edit Existing Account Users for a Tenant	✅	✅
Assign Existing Account Users’ Tenant/Product Roles	✅	✅
Manage Tenant Settings	✅	✅
Manage Own User Profile	✅	✅	✅	✅
Access Assigned Tenants/Products	✅	✅	✅	✅

Tenant/Product Roles Overview

Below is the list of Tenant roles you can give your users

Permission	Admin	Manager	Basic	Restricted (beta)
Access to all features in Skykit Beam	✅
Access to all features in Skykit Control	✅
Access to essential device management functions in Skykit Beam	✅
Access to core content management functions in Skykit Beam	✅	✅	✅
Access to general features within Skykit Beam	✅	✅	✅
Access to limited installer features within Skykit Control				✅

For more information about product roles, see:

User Roles in Skykit Beam

User Roles in Skykit Control

Updating a User’s Account Role

Navigate to the User Management page
Click on the user you want to edit
Within the Account Role tab, select the account role you would like this user to have.

Updating a User’s Tenant/Product Role

Navigate to the User Management page
Click on the user you want to edit
Within the Tenant Role tab, select the tenant role you would like this user to have.
Click on the Update button

Updating a User’s Access to a Tenant

Navigate to the User Management page
Click on the user you want to edit
Click on the Tenant Role tab
Select the checkboxes for the tenants you want the user to access, or deselect them to remove access.
Click on the Update button

Delete a User from an Account

Navigate to the User Management page
Click on the checkbox next to the name of the user you want to remove from your account
Click on the Trash icon next to the +Add button
Confirm the deletion of this user