---
title: "When would I need to perform a factory reset?"
slug: "when-would-i-need-to-perform-a-factory-reset"
updated: 2023-03-31T15:55:57Z
published: 2023-03-31T15:55:57Z
canonical: "support.skykit.com/when-would-i-need-to-perform-a-factory-reset"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.skykit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# When would I need to edit advanced settings or perform a factory reset?

You should only need to edit advanced settings or perform a factory reset for troubleshooting purposes.

If you are not able to connect to a Wi-Fi network using the usual methods, please contact [Skykit Support](mailto:support@skykit.com) and they will walk you through the factory reset process. See **Method 3** in [Updating Wi-Fi Settings](/v1/docs/updating-wi-fi-settings) for additional instructions.