---
title: "Why can't I create new Dashboard credentials?"
slug: "why-can-t-i-create-new-dashboard-credentials"
updated: 2026-11-03T19:34:11Z
published: 2026-11-03T19:34:11Z
canonical: "support.skykit.com/why-can-t-i-create-new-dashboard-credentials"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.skykit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why can't I create new Dashboard credentials?

### **Who can create new Dashboard credentials?**

Only users with an **Administrator** role can create new credentials when creating a [Dashboard](/v1/docs/create-dashboard-content-from-a-connected-app) in Skykit Beam.

> **Note:** This is a recent security update introduced with the release of [Skykit Apps](/v1/docs/add-and-manage-apps-in-skykit-beam). If you were previously able to create credentials but no longer can, it is due to this change.

### **What if I do not have an Administrator role?**

Non-Administrator users can still create and edit Dashboards if their user role allows them to create content, but they are restricted to using **existing credentials**.

### **How do I add new credentials?**

If you need new credentials added to your account, please reach out to your **Tenant Administrator** or **Account Owner** and ask them to do one of the following:

- Create the new credentials for you.
- Update your user role to Administrator.