---
title: "Why did my device fail to receive a command?"
slug: "why-did-my-device-fail-to-receive-a-command"
updated: 2023-03-31T15:42:06Z
published: 2023-03-31T15:42:06Z
canonical: "support.skykit.com/why-did-my-device-fail-to-receive-a-command"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.skykit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why did my device fail to receive a command?

If you send a command to a device and the device does not receive it, check to make sure the device is online. Offline devices cannot receive commands. When the device is online again, try resending the command.