---
title: "Why is the Reboot/Reset button grayed out?"
slug: "why-is-the-rebootreset-button-grayed-out"
updated: 2023-03-31T15:42:06Z
published: 2023-03-31T15:42:06Z
canonical: "support.skykit.com/why-is-the-rebootreset-button-grayed-out"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.skykit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why is the Reboot/Reset button grayed out?

If you try to reboot a device or reset the device password and both the **Reboot** and **Reset** buttons are grayed out, most likely the device is offline.

![Devices window, Status tab - Reboot and Reset buttons grayed out](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Reboot_Button_Grayed_Out.png)

You can only reboot a device or reset the password when the device is online. This is true of all device commands.