--- title: "Tenants" slug: "understanding-tenants" description: "Learn how to manage Tenants effectively, update names, time zones, and content, and configure user roles and sharing in your organization." updated: 2026-10-27T15:26:41Z published: 2026-10-27T15:26:41Z canonical: "support.skykit.com/understanding-tenants" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.skykit.com/llms.txt > Use this file to discover all available pages before exploring further. # Tenants ## Overview This page provides an introduction to Tenants, including what they are and how to manage them effectively. ## Understanding Tenants Tenants are an organizational hub for users, displays, and content. Want to see a use case example of a Tenant structure? Please check out this [article](/v1/docs/tenant-structure). > [!NOTE] > Permissions Note > > The Account Owner or Tenant Administrator Role is required to make changes to a Tenant. ## Updating a Tenant Name 1. Go to the **Tenants** page. ![Skykit navigation menu highlights Tenants alongside Home, Account Settings, and User Management options.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/main_nav_tenant.png) 2. When your create a Skykit Account, an initial Tenant is automatically generated for you. Select the Tenant you want to edit. ![Tenants page lists three company tenants with tenant IDs, search, sorting, and add-tenant controls.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_list_view.png) 3. In the **Tenant Name** field, enter the new name. ![Tenant settings page highlighting the editable tenant name field, time zone selection, and tenant ID details.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_detailed_view.png) 4. Click the **Save Update** button to apply your changes. ![Tenant details page showing company name, Central time zone, tenant ID, and highlighted Save Updates button.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_save.png) ## Updating a Tenant Time Zone > [!NOTE] > Note: The Time Zone set at the Tenant level will determine the time zone automatically set to Displays added to your Tenant going forward. If you already have Displays in your Tenant, it will not overwrite their time zone. 1. Go to the Tenants page. 2. Select the tenant you want to edit. 3. In the **Select a Time Zone** menu, select a new time zone. ![Tenant detail page highlighting the America/Central time zone selection for Company_Name HQ Tenant.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_detailed_timezone.png) 4. Click the **Save Update** button to apply your changes. ## Changing Tenant Default Content Default content is what will initially play when a device is paired to the Tenant. Default Content can be updated from the Tenants list view or the individual Tenant detail page. #### From the List View 1. Navigate to the Tenant page 2. Click the 3 dot menu next to your desired Tenant and click Set Default Content ![Table displaying enabled products with options to set default content for each item.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2026-09-16 at 3.56.44 PM.png) 3. Click Change Content ![Settings window for default content and program in SkyLogistics interface.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2026-09-16 at 3.57.17 PM.png) 4. Click on your desired content ![Menu options for selecting default content types in a digital platform interface.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2026-09-16 at 3.58.02 PM.png) 5. Save Updates ![Settings window for default content with options to change or save updates.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2026-09-16 at 3.58.23 PM.png) #### From the Tenant Detail Page 1. Navigate to the Tenants page 2. Click on your desired Tenant 3. Click Change Content ![SkyLogistics tenant details including name, timezone, and content sharing options.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2026-09-16 at 4.00.21 PM.png) 4. Click on your desired content ![Menu options for selecting default content types in a digital platform interface.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2026-09-16 at 3.58.02 PM(1).png) 5. Save Updates ![Default content settings for Skykit Platform Deck_2026 in a demo interface.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2026-09-16 at 3.58.23 PM(1).png) ## Adding Users within a Tenant 1. Go to the Tenants page. 2. Select the tenant you want to edit. 3. Select the **Users in the Tenant** tab ![Tenant management page highlights the Users in This Tenant tab and provides controls to add a new user.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_user_tab.png) 4. Click the **+User** button ![Tenant user management screen highlights the + USER button for adding a new user.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_user_add.png) 5. In the modal that appears, open the **Select a User** menu. ![Add User dialog displays an expanded selector with user_2.email@sky it.com and Cancel and Add buttons.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_user_modal.png) 6. Choose the user you want to add to this tenant. > [!NOTE] > Note: The user must already exist in your account 7. Select the Tenant Role for this user ![Add User dialog shows selected email and expanded workgroup role options: Administrator, Manager, and Basic.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_user_role.png) 8. Click on the **Add** button ![Add User dialog showing selected email, Administrator role, and highlighted Add button for confirming access.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_user_add_button.png) 9. You should now see your new user added to your Tenant ![Tenant user management screen showing one administrator, search and sorting controls, and an Add User button.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/tenant_user_added.png) ## Configuring Content Sharing for a Tenant In the Content Sharing section of the Tenants page, you can: - See current sharing relationships (to and from) for the Tenant you are viewing. - Set up your Tenant to share with others. - Revoke existing sharing relationships. > [!NOTE] > What is Content Sharing? > > This feature allows users to share Playlists with other Tenants. When a sharing relationship is configured in Accounts, it will immediately show a sharing icon in Playlists in owner Tenants. [Read more about Playlist sharing.](/v1/docs/sharing-playlists-across-tenants) #### Sharing with Other Tenants 1. Go to the Tenants page. 2. Select the Tenant you want to share *from*. 3. Click on the Content Sharing tab. 4. Choose the Tenant(s) you would like to share *to* in the Add Sharee tab. ![Tenant content-sharing settings show an add-share form and existing tenant sharing details.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2026-09-30 at 4.07.01 PM.png) 5. Click Grant Sharing. #### Revoking Sharing To revoke sharing check the box next to the Tenant(s) with which you’d no longer like to share, then click the red trash can icon. ![Tenant content-sharing settings show warehouse access and shared content owner details for Sky Logistics.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2026-09-30 at 4.09.26 PM.png) ## Deactivating a Tenant > [!NOTE] > **Note:** To deactivate a Tenant, all associated displays must be unpaired first. Make sure all displays are unpaired before proceeding with deletion. 1. Go to the Tenants page. 2. Select the Tenant you want to delete. 3. Click the Deactivate Tenant button at the bottom of the page. 4. Type **DEACTIVATE TENANT** in the text field to confirm the deletion process. ![Tenant deactivation confirmation dialog requiring DEACTIVATE TENANT text before permanent deletion.](https://cdn.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/Images/Documentation/Screenshot 2025-05-21 at 2.13.38 PM.png) ## Related - [Sharing Content Folders with Other Tenants](/sharing-content-folders-with-other-tenants.md) - [Device Default Credentials](/device-default-credentials.md) - [User Management](/understanding-user-management.md)