Understanding User Management page
  • 02 Jun 2025
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Understanding User Management page

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Article summary

Overview

This page will cover information related to the User Management page.

Adding Users to an Account

  1. Navigate to the User Management page

  2. This list shows all of the users who have access to your account

    Note

    Only Account Owners can add new users to your Account.

    1. Click on the +User button to add a user to your account

  3. Enter the email address of the user you want to add to your account

  4. Select an Account Role for this user then click on the Next button.
    For a quick overview of each account role, please scroll to the section called: Account Roles Overview

    Note: If the user is an Account Owner, a tenant role does not need to be assigned, as Account Owners are automatically granted Administrator roles in all tenants.

  5. Select the tenants this user should have access to by checking the corresponding boxes

  6. Assign a Tenant Role to this user then click on the Add User button.
    For a quick overview of each tenant role, please scroll to the section called: Tenant Roles Overview

What’s the Difference Between an Account Role and a Tenant Role?

Account Roles define the features and settings a user can access in the Accounts portal. Tenant Roles, on the other hand, determine the features and settings available to users depending on the product being used.

Note

Assigning a user the Account Owner role automatically grants them full access to all features in both Skykit Beam and Skykit Control.

Account Roles Overview

Below is the list of account roles you can give your users:

Permission

Account Owner

Tenant Admin

Account User

Manage Account Settings

Assign Users as Account Owner

Add/Remove/Edit Users for an Account

Assign Users as Tenant Administrators

Add/Remove/Edit Existing Account Users for a Tenant

Assign Existing Account Users’ Tenant/Product Roles

Manage a Tenant’s Settings (for Tenants they’re assigned to manage)

Manage Own User Profile

Access Tenants/Products they’ve been assigned to.

Tenant/Product Roles Overview

Below is the list of tenant roles you can give your users

Permission

Administrators

Manager

Basic

Access to all features in Skykit Beam

Access to all features in Skykit Control

Access to essential device management functions in Skykit Beam

Access to core content management functions in Skykit Beam

Access to general features within Skykit Beam

See a full list of Tenant/Product permissions.

Updating a User’s Account Role

  1. Navigate to the User Management page

  2. Click on the user you want to edit

  3. Within the Account Role tab, select the account role you would like this user to have.

Updating a User’s Tenant/Product Role

  1. Navigate to the User Management page

  2. Click on the user you want to edit

  3. Within the Tenant Role tab, select the tenant role you would like this user to have.

  4. Click on the Update button

Updating a User’s Access to a Tenant

  1. Navigate to the User Management page

  2. Click on the user you want to edit

  3. Click on the Tenant Role tab

  4. Select the checkboxes for the tenants you want the user to access, or deselect them to remove access.

  5. Click on the Update button

Delete a User from an Account

  1. Navigate to the User Management page

  2. Click on the checkbox next to the name of the user you want to remove from your account

  3. Click on the Trash icon next to the +Add button

  4. Confirm the deletion of this user


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