User Management

Overview

This page will cover information related to the User Management page.

Adding Users to an Account

1. Navigate to the User Management page

   Note

   A link to User Management will appear in the main navigation for Account Owners only. For users with other roles, contact your Account Owner for help adding users to your Account. To add an existing Account user to a Tenant you manage, you can do so on the Tenants page.

   

2. This list shows all of the users who have access to your account
   

   Note

   Only Account Owners can add new users to your Account.

   1. Click on the +User button to add a user to your account

      

3. Enter the email address of the user you want to add to your account

   

4. Select an Account Role for this user then click on the Next button.
   For a quick overview of each account role, please scroll to the section called: Account Roles Overview

   

   Note: If the user is an Account Owner, a product role does not need to be assigned, as Account Owners are automatically granted Administrator roles in all tenants.

5. Select the tenant(s) this user should have access to by checking the corresponding box(es)

   

6. Assign a Product Role to this user then click on the Add User button.
   For a quick overview of each product role, please scroll to the section called: Product Roles Overview

   

What’s the Difference Between an Account Role and a Product Role?

Account Roles define the features and settings a user can access in the Accounts portal. Product Roles, on the other hand, determine the features and settings available to users depending on the product being used.

Note

Assigning a user the Account Owner role automatically grants them full access to all features in both Skykit Beam and Skykit Control.

Account Roles Overview

Below is the list of Account roles you can give your users:

Interested in Restricted Users?

Contact us if you would like to enable this new beta role.

Tenant/Product Roles Overview

Below is the list of Product Roles you can give your users. For more detailed information, see:

User Roles in Skykit Beam

User Roles in Skykit Control

Updating a User’s Account Role

1. Navigate to the User Management page

2. Click on the user you want to edit

3. Within the Account Role tab, select the account role you would like this user to have.

   

Updating a User’s Tenant/Product Role

1. Navigate to the User Management page

2. Click on the user you want to edit

3. Within the Product Role tab, select the role you would like this user to have.

   

4. Click on the Update button

Updating a User’s Access to a Tenant

1. Navigate to the User Management page

2. Click on the user you want to edit

3. Click on the Product Role tab

   

4. Select the checkboxes for the tenants you want the user to access, or deselect them to remove access.

   

5. Click on the Update button

Delete a User from an Account

1. Navigate to the User Management page

2. Click on the checkbox next to the name of the user you want to remove from your account

   

3. Click on the Trash icon next to the +Add button

   

4. Confirm the deletion of this user

Download a User Report

To download a csv report of all users in your Account, including their role and what Tenants they have access to, click the download icon to the right of the search bar.