Content not playing?
Check play rules at all levels (collection entry, playlist, individual items)
Ensure rules don't conflict between collection entries and nested playlists
Verify content is published and accessible
Check that displays are properly assigned
Review play rule evaluation order - collection entry rules are checked first
Duration seems wrong?
Set a lead zone to control timing
Check individual content item durations
Verify all content in zones is the expected length
With multiple entries, ensure lead zones are set on entries that need full completion
Collection not advancing to next entry?
Check if a lead zone is set and still playing content
Verify the lead zone playlist has completed its full rotation
Ensure play rules on the next entry allow it to be eligible
Layout looks different on screen than expected?
Verify you're using the correct orientation (portrait vs. landscape)
Check display resolution and aspect ratio settings
Review TV/display settings (zoom, overscan, aspect ratio)
Use Live View to see what the player is actually rendering
Portrait layout not displaying correctly?
Confirm display is physically oriented in portrait mode
Check display rotation settings
Verify you selected portrait layout, not landscape
Performance issues or player crashes?
Avoid playing 3+ videos simultaneously in different zones
Use static images or GIFs for secondary zones
Simplify complex layouts
Consider file sizes and compression
Custom Recurrence not working as expected?
Double-check your RRule configuration
Test with simple patterns first (e.g., specific days) before complex rules
Verify time zones are set correctly
Check for conflicts with other play rules