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Deleting/Unpairing a Device in Control

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  1. In Control, click on the Device you would like to delete

  2. Click the red DELETE DEVICE button at the bottom of the page

    A prominent button labeled 'DELETE DEVICE' for removing a device from a list.

  3. Click YES, DELETE DEVICE

    Confirmation prompt to delete a device from the tenant account.

If the device is online at the time of unpairing, it will reboot, then display a pairing code. If desired, it can be paired again.

Device Move

If you are unpairing because the device needs to be in a different Tenant, you can instead use Device Move.

If the device is offline at the time of unpairing, it will continue to play cached content until it comes back online.

This action cannot be undone. If you delete a device in Control, it will also be deleted from Beam.