Overview
This page will cover information related to the Device Management page.
Only Account Owners are able to view this page.
Moving Devices Between Tenants
Warning
Online devices will immediately start playing their new Tenant’s Default Content when moved. Offline devices will continue to play cached content from the previous tenant until they are online. Other device settings such as orientation will be preserved.
Navigate to the Device Management page
Select the Tenant where your device is currently paired
Finding your Device’s Tenant
If you’re not sure what Tenant a device is currently paired to, the quickest way to find out is to pull up the Diagnostic Screen if you have access to the physical device. If you do not, you’ll need to search Control UI or Beam for your device.
Search for the Device you want to move by name or serial number
Click Move
Select the Tenant where you want to move your Device
Confirm Move
