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Device Management

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Overview

The Device Management page allows Account Owners to search for devices across all of their Tenants, view basic device information, move devices between Tenants, and navigate directly to specific devices in Skykit Control.

Not seeing this page?

Device Management is only available to users with the role Account Owner.

Finding Devices

Tenant Filter

Use the Tenant dropdown to view devices in a specific Tenant.

Device Management page displays an expanded tenant dropdown listing available organizations and dashboards above device records.

To search across all Tenants in your Account, enter a Display name, Display location, or serial number into the search field.

Device Management dashboard lists one online Floor 2 Hallway device filtered by serial number P74940500.

Device Details

Click on a device to view basic information.

Device management page showing the online Floor 2 Hallway display and detailed configuration information.

Linking to Skykit Control

From Device Management, you can navigate directly to the device detail page

From the List View

Click the three dots on the device’s row on the list view, then click Control UI.

Device options menu displays Offline status, Go to Control UI, and Move device actions.

From the Detail Page

Click the Go to Control UI link on the top right of the page.

Device management page shows a 22-inch touch display offline, tenant code, control link, and move device button.

Moving Devices Between Tenants

Use the Device Management page to easily move devices between Tenants in your Account.

Important Note

Online devices will immediately start playing their new Tenant’s Default Content when moved. Offline devices will continue to play cached content from the previous Tenant until they are online.

From the List View

  1. Click the three dot menu, then click Move Device

    Device options menu displays Offline status, Go to Control UI, and Move device actions.

  2. Select the Tenant you’d like to move your device to from the dropdown

    Move Device dialog warns about content changes and selects Corporate – Rizing Sun Marketing Group as target tenant.

  3. Confirm Move

From the Detail Page

  1. Click Move Device

    Device dashboard showing online status, tenant code jmr__warehouse, and buttons to copy or move the device.

  2. Select the Tenant you’d like to move your device to from the dropdown

    Move Device dialog warns about content changes and selects a target tenant before confirming device transfer.

  3. Confirm Move