Understanding Live View

Beta Feature

Introduction

The Live View feature provides a real-time view to your displays, allowing you to see exactly what’s playing on your screen up to 3 minutes.

Requirements

• To run Live View, the Skykit Media Player connected to your display must have the latest version of Skykit apps. For instructions on updating your player, scroll down to Troubleshooting Tips.

• Currently, Live View will only work on these media players:

  • P3

  • P7

• To confirm if you have a P3 or a P7, please check that your serial number begins with one of the following character sets:

  • SKP3

  • P3

  • P7

  • SKPM

  • SKP4

Troubleshooting Tips

Common cases you may run into

• Live View cannot run multiple instances simultaneously. For example, if Live View is active on a display and a coworker attempts to launch it on the same display, they will encounter an error.

• Depending on your network connection, this may affect the quality of the live view

Updating Skykit Apps

There are two ways you can update Skykit Apps:

• Update on the Skykit Media Player itself. To do this, follow the instructions below:

  • Restart your device

  • If app updates are available, a gear icon will appear at the bottom left

  • Click the gear icon using the device remote or a USB connected keyboard or mouse

• Update the apps via Skykit Control. To do this, follow the instructions below:

  • Log in to Skykit Control

  • Click on a device

  • Click on the Apps tab

  • Click Update All Apps button

If you don’t have access to Skykit Control or having trouble updating, please contact your Skykit admin or email support@skykit.com for assistance.

Things to consider

• Using a mobile network may incur high data costs.