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Why is Live View showing content playing when my screen is black?

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Sometimes Live View will show your content playing as expected, but when you walk up to your Display, the screen is black.

This typically indicates that your Skykit media player is working as expected, but the panel it’s plugged into is either powered off or not using the correct HDMI input.

Troubleshooting tips:

  • Try turning the Display or TV off and on again using the remote or unplugging from power

  • Change the TV’s HDMI input or move the Skykit HDMI cable to a different HDMI port

  • Swap out the HDMI cable for a different one to rule out a defective cable

  • Plug your Skykit device into a different display to confirm whether it will work with a different display

  • If your device is an E500, make sure you’ve pressed the EDID button for each HDMI output (see E500 User Manual for more information)